STUDIO POLICIES

Please arrive 5-10 minutes prior to your scheduled class time and arrange for pick up in a prompt and timely manner after class has concluded. ONE staff is not available to supervise your dancer(s) outside of class time.

All dancers must be dressed appropriately in accordance to our dress code. Please note that we do not allow street shoes in classes that require sneakers; please bring clean, non-marking, indoor sneakers for these classes.

We do not allow food, gum, street shoes, or dancers’ usage of cell phones in the dance studios.

A positive attitude maintained by all students and parents/guardians is paramount to the success of our studio. All members of the ONE Dance community — students, parents/guardians and instructors — are expected to contribute to our supportive and nurturing learning environment. Everyone is encouraged to do their personal best. Instructors have the authority to remove a student from class for being disruptive.

Dancers show respect for themselves by:

1. Being prompt for class

2. Being dressed properly for class

3. Having hair up and out of the face

Dancers show respect for others by:

1. Being properly dressed and ready for class on time, entering class quietly if they are late

2. Keeping their hands to themselves

3. Waiting quietly while the teacher gives instructions and while others are dancing

4. When finished an exercise, walking around the sides and back of the room and never through dancers who are dancing

Dancers show respect for their teacher by:

1. Being properly dressed and ready for class on time, entering class quietly if they are late

2. Listening when the teacher is speaking

3. Being prepared for their turn

4. Asking before leaving the room for any reason and returning quietly

5. For older dancers, finishing all across-the-floor exercises properly

6. Thanking the teacher after class

Dancers show respect for the studio by:

1. Cleaning up after themselves

2. Using all equipment properly and with respect (barres, mats, yoga blocks/balls, props, etc.)

3. Respecting the studio, waiting area, and hallway (i.e. using talking at an appropriate level, walking in all common areas)

4. Neatly keeping all belongings with them or on the benches in the hallway

Please encourage a positive educational environment for our studio. ONE DANCE COMPANY does not tolerate inappropriate or discriminatory language or behavior at any time from anyone. This includes but is not limited to: intoxication, bullying, swearing and/or offensive language, bigotry, racism, sexism, homophobia, and harassment of any kind towards staff, students, and families.

We kindly ask that all Parents/Guardians adhere to our payment policy.

It is the responsibility of all ONE parents/guardians to stay informed and up-to-date on studio happenings, schedule, events, and deadlines by checking their emails on a regular basis throughout the season.

Parents show respect for the students, teacher and studio by:

1. Having student ready for class before entering (this includes dress code, bathroom breaks, water bottle, etc.)

2. Dropping off and picking up their child on time

3. Emailing to report absences

4. Clearly marking dancer's name on all dance clothing and footwear

5. Teaching children how to respect the studio, waiting area, and hallway (i.e. using talking at an appropriate level, walking in all common areas)

6. Teaching children how to respect their classmates and teachers

7. Emailing the studio if they have a question. Please do not try to catch the instructor between classes

Footwear — Please remove outdoor footwear upon entering the studio to help keep our studio clean and our floors safe.

Food and Allergies — Please consume food in the waiting area only, and kindly respect that we are a nut‐free facility.

Please advise us of any allergies in your registration form. Any Epi-pens need to be given to the instructor prior to each class.

Waiting Area — Parents/guardians/visitors are kindly asked to wait in the designated waiting area. Parents are not to enter studios during classes unless advised by the Instructor.

A quiet studio environment is imperative for the classes in progress. Please speak quietly, set your personal devices to vibrate, and avoid loud volume levels on your personal devices.

Lost Items — ONE Dance Company is not responsible for lost or stolen articles. Please check with the studio regularly for missing items. Unclaimed items will be donated to a local charity at the conclusion of each term.

Studio Closures — In the case of inclement weather, ONE Dance Company has the right to cancel classes for the safety of students and teachers. These closures will be posted on the ONE Dance Company socials as well as sent via email. Classes cancelled due to inclement weather will be rescheduled at the earliest convenience.

Consent — Dance often requires “hands on” instruction as well as verbal instruction. Corrections will often prompt instructors to touch students’ arms, legs, feet, hips, back and head. This is to ensure proper alignment for technique and to avoid injury.

Inclusive Learning — ONE is an inclusive learning facility. Please inform staff of any learning considerations you or your child may have either on their registration form or by contacting us directly.

Questions/concerns are always welcome and may be addressed via email at info@onedancecompany.com

ONE Dance Company reserves the right to withdraw services to any person who does not adhere to the policies set forth herein.

All monthly tuition payments are non refundable and non transferable under any circumstances, including but not limited to absences, withdrawals or schedule changes. No refunds will be issued.

Camp registrations are eligible for a full credit to the clients account if a written cancellation request is received at least 1 month prior to the scheduled camp start date.